Reference

Privacy Policy for your 7sensi account

Our Privacy Policy explains what we collect when you open an account, sign in, or contact us, and how that data helps us run access, security, and support.

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7sensi Privacy Policy for your 7sensi account
REQUEST PATHS

Ways to send a privacy request

If you want a correction, a copy of stored details, or a deletion request where local law permits, send it through the contact path in your account area.

Contact form Use the contact form in your account area for correction, access, or deletion requests. Add your registered phone number or email so we can match the record and reply on the same thread.
Secure chat If you need to update a detail quickly, send the request through the signed-in chat path. We may ask a short verification question before changing anything linked to your profile.
Written request For requests that need a written trail, use the email or address shown on the site. A clear subject line helps us sort privacy requests from general account questions.
DATA HANDLING

How we handle your data safely

We keep privacy handling tied to the account flow so you can ask for changes without repeating the same details.

Collection

We collect the details you submit when you open an account, sign in, or contact us. That can include your name, phone number, email, device type, and session logs linked to your activity.

Cookies

Cookies keep your session active, remember language choices, and help pages load properly on your device. They also support basic security checks and reduce repeat sign-in steps during the same visit.

Security

Access to stored records is limited to staff who need it for support, verification, or dispute handling. We review unusual sign-in patterns before any sensitive change is approved.

Retention

We keep records only as long as needed for account service, legal duties, dispute handling, and misuse prevention. After that period, we remove them or make them unreadable where the system allows.

Changes

You can ask us to correct wrong phone numbers, email addresses, or other stored details. Where local law permits, you may also ask for deletion of records that are no longer required.

Contact

Tell us what you want changed, the account email or phone number, and a short reason. Clear requests help us verify ownership quickly and reply through the same secure route.

Questions about your privacy rights

These answers cover the main parts of our Privacy Policy: what we collect, why we keep it, and how you can ask for changes. If you need access to stored details, a correction, or deletion where local law permits, use the account contact path and we will confirm ownership before acting. We keep the process direct so your request reaches the right record without delay.

We collect the details you submit when you open an account, sign in, or contact support. That can include your name, phone number, email, device type, and session logs linked to your account.

Cookies help keep your session active, remember your language choice, and check whether pages load correctly on your device. They also support basic security checks and reduce repeat sign-in steps.

Yes. If you use UPI, Paytm, PhonePe, or Google Pay, we keep the reference needed to match the transfer, handle disputes, and meet legal duties. We do not keep extra payment data without a reason.

You can ask us to correct wrong details from the registered contact path. If local law permits deletion, we review the request after confirming it comes from the account linked to those records.

We keep records only for the time needed to run your account, settle disputes, meet legal duties, and protect against misuse. Once that purpose ends, we remove or anonymise them where the system allows.

Use the contact form or support route in your account area. Add your registered email or phone number and a short request so we can match the file and reply through the same channel.

Where local law permits, you can ask what we hold for your account and why we keep it. We may need to confirm your identity before sharing any copy of stored details.

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